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The stores’ opening hours will vary from one region to another, depending on the curfew in effect.
Consult them here.



And to ensure a pleasant and safe shopping experience for you and your family, we will continue to apply rigorous in-store sanitary measures and our fitting rooms will remain closed.


Finally, exchanges and returns of items purchased after December 1, 2020, as well as items with holiday gift receipts, purchased after October 9, 2020, will be accepted up to 30 days after the reopening of stores. All items to be returned or exchanged must be unworn, unwashed and include tags and purchase receipt.


See you soon! 



To ensure a safe shopping session for your family and ours, and according to the authorities' instructions, here are the measures put in place in all our stores:

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Safety measures

Mask required upon entry

In order to protect our community, all customers aged from 12 years old and up must wear a non-medical face covering inside our stores. Customers who do not comply will be denied access to our stores.

Thanks you for you cooperation.



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Please make sure to respect the

2-metre distancing among others (customers and employees),
inside the store as well as in the lineup outside. Floor signs have been added to help respect this measure.


The number of customers in store has been reduced to ensure a 2-meter distancing. Furthermore, following government rules, we accept 1 customer per 20 square meters.

We recommend  to always use a shopping cart to avoid putting your items on the shelves and to help maintain distancing with other customers.

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A disinfecting solution is available in the entryway so you can disinfect your hands upon arrival.


Surface areas are cleaned regularly.


We added Plexiglas barriers at the cash to protect

you as well as our employees.

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Our employees must wash their hands every 30 minutes, no matter how busy the store is.

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We accept payment by card or cash.


We accept exchanges and refunds again.


Aubainerie: Dressing rooms being closed until further notice, we accept exchanges and refunds within 30 days on all unworn and unwashed merchandise, with sales receipt and tags. 

Aubainerie Entrepôt: Dressing rooms being closed until further notice, we accept exchanges and refunds within 15 days on all unworn and unwashed merchandise, with sales receipt and tags.

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Our fitting rooms are now open! The number of fitting rooms available depends on the area (green, orange, red) in which the store is located. In addition, to ensure a pleasant and safe shopping experience, our teams apply rigorous sanitary measures in the fitting rooms as well as in the waiting area.


Every clothing item will also be disinfected before being put back on the floor. If you have any questions about the reopening of our fitting rooms, please speak to an in-store customer service clerk.


Until further notice, we will not be able to proceed to any new layaways. All customers that made a layaway that expired during the store closure period will get a 30-day delay following the reopening date of the store to collect it.


To ensure others safety, if you have COVID-19 symptoms or you have been in contact with someone infected in the last 14 days, please avoid visiting our stores.

You can always shop online, and we will be glad to welcome you when you have recovered or when your isolation will be over.

The safety and well-being of all is at the heart of our decisions and concerns.

Take care of yourself and others!