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ONLINE SHOPPING POLICY

 

DELIVERY 

 

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FREE DELIVERY ON PURCHASES OF $75 OR MORE

 

Delivery is free on orders of $75 or more before taxes. This offer is valid in Canada only, on merchandise ordered online and may change during promotions. For orders of less than $75 before taxes, a fixed shipping fee of $8.95 will be added to your final receipt. Express shipping is also available for $14.95*. 

 

* Shipping and handling fees are subject to change. 
* Taxes also apply to shipping fees. 

 

 

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SHIPPING IN THREE TO SIX BUSINESS DAYS

 

Standard shipping is within three to six business days (Monday to Friday, excluding holidays), during normal times*, while express shipping takes two to four business days. 

 

* Please note that this timeframe may vary during peak periods.  
* Shipping to remote locations may take up to 15 business days. 

 

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TRUSTED SHIPPING COMPANY 

 

Orders are shipped and delivered by Canada Post, across the country*. Once your order has been shipped, you will receive a tracking number by email allowing you to follow your package until it arrives at its destination! 

 

* Please note that we do not ship internationally. 

 

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ZERO RESPONSIBILITY 

 

Aubainerie assumes the risk of loss for articles ordered on aubainerie.com, as soon as the shipping company takes possession of the goods, both for purchases and for the return of merchandise by mail.

 

* In the event that the instructions described in the returns and exchanges section are not followed, you will assume the risk of loss until we receive the package, at which time Aubainerie will take possession of the merchandise.  

 

 

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Visit our frequently asked questions 


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Contact our customer service 

1-833-303-1244
service@aubainerie.com